Privacy Policy

(Last Updated: June 10, 2025)

At yoomuu.com, protecting your confidential data remains our highest priority. We implement rigorous safeguards to honor your trust in our services. This document outlines our practices for handling your information. By accessing our platform, you consent to these terms.

This policy details how we gather, utilize, and protect personal details during website visits or transactions.

 

Section 1: Sources of Personal Information

Our website does not collect personal information as its primary purpose. The sole purpose of gathering information is to enhance our ability to serve our customers and provide a better shopping experience. When you interact with Yoomuu, we may collect personal information from the following sources:

1.1 Directly from You:

• When you make a purchase or conduct transactions with us.
• When you communicate with us via email, SMS, or other means.
• When you file a warranty claim for our products.
• When you report any issues with our products or services.

1.2 Through Technology When You Visit Our Site:
We may automatically collect information using cookies, pixels, web beacons, and other tracking technologies (collectively, "Cookies"). This includes data on how you interact with our Site, information about your device, and your internet usage, where legally allowed or with your consent.

1.3 From Third Parties or Public Sources:
We may obtain information from third-party service providers, business partners, advertising networks, and social media platforms for the purposes described below.

 

Section 2: Personal Information We Obtain

Yoomuu does not Share or Sell Sensitive Personal Information for Commercial Purposes.

2.1  Device Data

When interacting with our website, we automatically record technical specifications about your device, including browser type, network location, and cookie data. We track navigation patterns such as viewed pages, referral sources, and interaction methods. This operational data is categorized as "Device Data." Device Data collection methods include:

• Browser cookies storing anonymous identifiers (manage through browser settings)
• Server logs documenting IP addresses, device models, and access timestamps
• Electronic trackers analyzing site engagement patterns

2.2  Transaction Records

During purchases, we collect transactional details including full name, physical addresses, payment credentials, email contacts, and phone numbers. This purchasing information is classified as "Transaction Records."

2.3  Commercial Information 

This includes information about products or services you have purchased, considered, or obtained, as well as your marketing preferences, customer feedback, and details about your Smart Furnishing preferences (e.g., desk height), along with other purchasing or consumption behaviors.

 

Section 3: Use of Personal Information

3.1 For Marketing, such as: 

• To personalize ads on our website and other sites.
• Analyze your interactions with our emails and website content.
• To improve targeting by identifying you across devices or websites.
• To send you newsletters, surveys, promotions, or event information.
• We will not use users' personal information or images for advertising without their consent.

3.2 For day-to-day business operations, such as:

• Conducting sales activities and processing warranty claims.
• Verifying customer information, processing payments, and issuing refunds.
• Managing customer accounts, providing customer service, and fulfilling orders.
• Ensuring the quality and safety of our products and services, and making improvements where necessary.
  
• Operating and customizing our websites.
• Maintaining internal business records, enforcing policies, and generating management reports.
• Planning and managing work schedules, client billing, and project management.
• Maintaining records related to accounting, procurement, commercial activities, and document management.
• Budgeting and other administrative functions.

 

Section 4: Disclosure of Personal Information

We do not sell, trade, or otherwise transfer to outside parties your personal information. This does not include trusted third parties who assist us in operating our website, we may disclose your Personal Information to various parties for the purposes outlined below:

4.1 Service Providers

We may share your Personal Information with service providers who perform functions on our behalf, such as product delivery, payment processing, data hosting, customer support, marketing, and data analytics.

4.2 Authorized Dealers

Your Personal Information may be shared with authorized dealers for purposes including sales, leasing, customer service, lead generation, and the dealers' own marketing efforts.

4.3 Consultants and Legal Advisors

We may disclose your Personal Information to our accountants, lawyers, and other professional advisors who assist us in conducting our business operations.

4.4 Public Authorities or Legal Bodies

We may be required to disclose your Personal Information to government authorities, law enforcement, or regulatory bodies when required by law. Additionally, we may disclose it when we believe it is necessary to protect our rights, property, or the safety of ourselves or others. This may include responding to legal requests (e.g., court orders) to meet national security or law enforcement obligations. Personal Information may also be shared to investigate and resolve any fraud or security concerns.

4.5 Third-Party Marketing Partners and Digital Advertising Networks

Your Personal Information may be shared with select marketing partners and digital advertising networks for targeted advertising, direct mail campaigns, and other commercial marketing activities.

 

Section 5: Tracking Technologies and Cookies

We use cookies to improve your experience, analyze site traffic, and personalize content. Some cookies are essential for functionality, while others help us understand how you interact with our site. Upon entering our website, you can choose to accept, partially accept, or decline cookies based on your preferences. If you have any questions, please feel free to contact us at service@yoomuu.com.

Definition of Cookies:

Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you have allowed it via your settings). This enables the sites or service providers systems to recognize your browser and capture and remember certain information.

To better understand our site visitors, we may also work with third-party service providers. For example, we use Google Analytics to analyze website usage. Google Analytics collects data through cookies to generate reports that help us improve the website and our services. This data is anonymous and does not identify individual users. Information collected by Google, including your IP address, may be stored on Google's servers in the U.S. Google may also share this information with third parties when required by law or for processing on its behalf. Google will not associate your IP address with other data it holds.

Please note that disabling cookies may affect some features on our site, but you can still place orders by contacting Customer Service at service@yoomuu.com.

 

Section 6: Information Protection

All sensitive information, including credit card details, provided by users on our website is securely transmitted through Secure Socket Layer (SSL) technology. This data is then encrypted and stored exclusively within our payment gateway provider's systems, accessible only to authorized personnel with special access rights. These personnel are obligated to maintain confidentiality.
Please note that after completing a transaction, we do not retain sensitive information such as credit card details, social security numbers, or financial data on our servers.
You are responsible for maintaining the security of your username and password on Yoomuu. We recommend using a strong password and updating it regularly. Additionally, avoid reusing the same login credentials (email and password) across different websites to enhance your online security.

 

Section 7: Data Protection and Retention

Yoomuu has implemented appropriate security measures to protect your Personal Information, including physical, technical, and organizational safeguards. These measures are designed to prevent unauthorized access, loss, or misuse of your data. However, since no system is completely secure, we cannot guarantee the absolute safety of any information you send to us. We advise against sharing sensitive information through email or on our Site.

We will retain your personal information only for as long as necessary to achieve the purposes for which it was collected. Once these purposes are fulfilled, we may keep your information for legal or legitimate business purposes. This includes using your data to continue providing services, maintaining our business relationship, improving our offerings, and ensuring the safety and security of our operations. Even if you discontinue your relationship with us, we may retain your information to meet any outstanding contractual obligations, update your registration, or inform you about future products and services. If you have any questions regarding the duration of your personal information retention, please reach out to us at service@yoomuu.com.

 

Section 8: Youth Protection

Section 10: CCPA

If you reside in California, you have the right to access the Personal Information we hold about you (commonly referred to as the ‘Right to Know’), transfer it to another service, and request corrections, updates, or deletion of your Personal Information. To exercise any of these rights, please contact us at service@yoomuu.com

 

Section 11: You can Control Certain Tracking Tools

Modern web browsers provide built-in controls to manage various tracking mechanisms, including cookies. The specific method for controlling these elements varies depending on the tracking technology involved. Most contemporary browsers offer configuration options that allow users to block or limit certain types of tracking cookies.